SNAP Managed Services
Many of our customers take advantage of our "carefree package". For these companies we take over the responsibility for the operation of the production system - 7 x 24 with an availability of 99,8%.
In these cases we work closely with the data centre mcs in Hamburg (www.mcs.de), where 60 qualified employees assure a smooth and secure operation. Jointly we offer our customers the following services:
• IT-Services
• Network and Security
• Internet Services/Hosting/Housing
• 7 x 24 System Service
• Managed Security Services
• Data Center
• System Monitoring using NAGIOS
• End User Hotline and Support
To some extent even the editor workstations run via Terminal Server
(Microsoft or CITRIX) in the data centre. Customers only need a web browser
to access the system.
The following customers use the SNAP Managed Services (extract).
SNAP Customers
| Zeitverlag Gerd Bucerius GmbH & Co. KG |
 Being the greatest opinion-forming periodical in Germany, DIE ZEIT with more than 488,000 sold copies week per week reaches more than 2.07 million readers. Founded in Hamburg in 1946, DIE ZEIT is published every week on Thursdays, reporting about subjects like politics and economics, culture and science, technology and medicine, society and education, travelling, lifestyle and sports. DIE ZEIT employs some 300 employees in the editorial office and the publishing company. |
SNAP Customers Corporate Publishing
| Vattenfall Europe AG |
| Vattenfall is the fifth largest power producer and the largest heat energy producer in Europe. The company is currently doing business in Denmark, Finland, Germany, Poland and Sweden and Great Britain. Vattenfall is actively participating in the whole electricity value chain (production, transmission, distribution and marketing). Furthermore Vattenfall is playing an active role in the marketing of electricity and produces, distributes and sells heat. The Swedish State is the sole owner of the mother company, Vattenfall AB. |
22765 Hamburg Tel.: + 49 (0)40 389 044 - 10 • Fax: + 49 (0)40 389 044 - 44 • info@snap.de